ROISAH, R; ISKANDAR, I; MAHANKA, R; A ADILLAH, R; K MARTANA, I. The Implementation of Customer Relationship Management and Service Excellent in Improving Customer Satisfaction. Proceeding Interuniversity Forum for Strengthening Academic Competency, [S. l.], v. 1, n. 1, p. 78–83, 2019. Disponível em: https://proceedings.conference.unpas.ac.id/index.php/ifsac/article/view/128. Acesso em: 4 jul. 2025.