The Implementation of Audit towards Destination to Tourists’ Safety, Security and Comfort

Abstract

Tourists must be sure about their safety and security during travelling to all destinations in Indonesia. By providing comfort and satisfaction, tourists will have memorable experiences, which in line with their expectation, when they return to their homeland. Tourists’ safety and security are major factors and they become the responsibility of destination management which consists of local and central government, businessman and stakeholder as well as local community. Recently, there have been accidents caused by negligence or natural disaster that suddenly come unexpectedly. Those events threat tourists’ safety and security. Therefore, tourism activity audit needs to be conducted holistically and continuously by
tourism manager. Methodology: This study used qualitative research method. Conclusion: The implementation of audit periodically towards destination’s characteristic has not been conducted to anticipate probabilities of accidents or unexpected disasters. Audit can adapt to supervision and evaluation process towards nature’s condition and destination’s characteristic as well as to ensure that the whole tourists’ travelling can run well.