The Role of Business Communication in Increasing The Survivability of Law Firms

Abstract

In the current environment, the involvement of an attorney in dealing with sensitive communication matters can also help to eliminate possible communication risks in business. This research was a case study research that used in-depth data collection. The data were collected from one law firm in Jakarta. The law office was chosen because it applied business communication. Although it was a new firm, it was able to compete with other law firms that had operated for a longer time. This research aimed at describing the effectiveness of business career based on communication skills. This research found that many attorneys had received training on communication skill, However, the majority were dissatisfied with the course content and quality. The results of the research showed that communication business is important for attorneys when they are not acting primarily as an attorney but, for instance, as a business advisor, member of the Board of Directors, or in another non-legal role.