Critical Success Factors for Financial Technology Startup Company

Abstract

This study aims to sort out the critical success factors for financial technology company in Indonesia which consists of customer experience, technological and internet development, organizational culture, funding and government regulations. The research approach used in this study is descriptive analysis with qualitative research types. The data used is primary data by conducting interview directly with fintech company. Based on the results of the study, the most important factor chosen by informants are funding and the second is the development of technology and the internet. Following toward these two factors is customer  experience  factors,  organizational  culture  and  government  regulations  were  also found in this study.