ANALYSIS OF THE LEVEL OF COMMUNITY SATISFACTION WITH THE COVID-19 WEBSITE IN KARAWANG REGENCY USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM) METHOD 3

Abstract

The development of information technology is currently growing rapidly accompanying changes in society in lifestyle. Access to get information needs is now increasing, easy, fast, all of this is supported by the internet. As we all know, at the end of 2019 mankind around the world was shaken by the Corona Virus (Covid-19) pandemic which caused panic everywhere. Hundreds of thousands of people were infected and thousands more died. Then in early 2020, Covid-19 entered Indonesia. To provide information to the public, a website-based information system was built regarding the updated information about Covid-19. The purpose of this study was to determine the level of community satisfaction, especially in Karawang Regency. The method used in this study is the Technology Acceptance Model (TAM) 3. The population in this study is the entire community in Karawang Regency, while the sampling technique used is non-probability sampling with purposive sampling type so that the sample in this study is 100 respondents. The results of this study indicate that the variables of Benefit, Ease of Use, Ability to use Computer, Obligation to use, Interest in Usage Behavior, and Attitude of Use respectively significantly affect the level of community satisfaction with the Covid-19 website Karawang.